iBX2000 Service Provision Equipment
IP IVR (IP-based Interactive Voice Response) is the IP-based equipment providing interactive voice response service, which supports the automatic forwarding of external calls to internal ones. The IVR system offers clear voice and navigation menu and supports customization of service reports in accordance with subscribers¡¯ needs, hence providing subscribers with more professional and flexible interactive voice response service and realizing the functions of a call center. The system offers 400-channel and 200-hour simultaneous voice mail service.
- Senior Computer Operator Voice Mail
- Automatic Information Inquiry
- New Message Notice
- Time Mailing of Voice Mails
- Voice Mail Text Reading and Reporting TTS
- Web-based Subscriber Access Setting
- Automatic Forwarding to Manual Exchange
- Repeated Reading Supported
- Return to Upper-level Menu Supported
- Dialing in Play Process (Simultaneous Dialing) Supported
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